OpenERP Editions
OpenERP offers a set of editions that bundle OpenERP with commercial maintenance and services. These editions provide you the guarantees you need to run OpenERP in a professional environment. These editions are second level maintenance contracts. For a first level support contract, you should contact an OpenERP certified partner.
OpenERP editions (community or not) are not differentiated on functionalities. All editions are based on exactly the same code, software and documentation. The differences between the 3 editions is only related to the service level agreement and the guarantees your requirements.
Editions Comparison Table
| Functional ERP | BASIC | SMB | CORPORATE |
| Access to all features and modules | YES | YES | YES |
| Source Code Availability | YES | YES | YES |
| Documentation | YES | YES | YES |
| Guarantees | BASIC | SMB | CORPORATE |
| Automatic migration | YES | YES | YES |
| Covered modules | Official/certified | Official/certified | Official/certified |
| Bug fixing guarantee | 6 open days | 3 open days | 2 open days |
| Bug fixing | YES | YES | YES |
| Bug fixing and migration support | 3 hours | 40 hours | Unlimited |
| Covered Bugs | All | All | All |
| Life cycle guarantee | Current stable version | 2 years | 3 Years |
| Security alerts | YES | YES | YES |
| Server | 1 | 1 | 1 |
| Databases | 1 | 10 | Unlimited |
| Extra features | BASIC | SMB | CORPORATE |
| OpenOffice | NO | YES | YES |
| Multi-site synchro | NO | YES | YES |
